By using our services, you agree not to engage in any illegal, abusive, or disruptive activity that may impact our infrastructure or customers.
We reserve the right to suspend or terminate services for any user violating our policies, including resource abuse, unsolicited communications (spam), or hosting prohibited content.
You agree that under no circumstances shall Hostomega be liable for any data loss, downtime, or financial loss.
All services are provided "as-is" with no warranties or guarantees regarding uptime, performance, or suitability.
No oral or written advice from Hostomega staff will create any warranty unless explicitly mentioned in writing.
VPS services will be automatically terminated 7 days after expiration. Data cannot be recovered after termination.
We do not maintain VPS backups. Users are fully responsible for maintaining their own off-site backups.
We offer a 99.9% uptime guarantee. Downtime exceeding this within a calendar month may qualify for credit. Planned maintenance, DDoS attacks, or third-party issues are excluded.
SLA applies only if downtime is validated by our internal monitoring systems. Dedicated servers are not covered under SLA.
Refunds are available only within 30 days of purchase, excluding domain names, SSLs, VPS, and dedicated servers.
No refunds are granted for misuse or violation of these terms. Credit balances are non-refundable.
Accounts purchased under a promotion or with a discount are not eligible for refunds.
Service cancellations must be submitted from the client area. Immediate cancellation results in service deactivation within 24 hours.
All invoices must be paid before cancellation is processed. PayPal subscriptions must be canceled by the user.
Dedicated server cancellations must be submitted at least 7 days before the next billing cycle.
Disk I/O: Limited to 50MB/s read/write. Abuse may lead to suspension.
CPU Usage: Users cannot exceed 30% CPU usage for more than 10 minutes continuously.
Prohibited activities include:
IRC services, torrenting, file sharing, gaming servers
Running cron jobs at intervals less than 15 minutes
Storing backups for more than 7 days on our servers
Initiating a chargeback or payment dispute is a violation of our Terms of Service.
Related service(s) will be terminated immediately without notice.
We may take legal action and report the user to relevant blacklists.
All current and future services will be permanently suspended.
Chargebacks/disputes are treated as fraudulent unless discussed with us in advance.
Please contact our support team first for any billing concerns.
Hostomega reserves the right to revise or update these terms at any time without notice. Continued usage of our services indicates agreement to the latest version of our terms.
